We have answered the most common questions we receive below. However, if you don’t find the answer to your question here please, please just email us at enquiries@aqi.edu.au and we will respond as soon as possible, generally within 24 hours.

Q. Is AQI a Registered Training Organisation?
Yes, our RTO code is 40744. Information about our registration may be found on the national register at www.training.gov.au. This means we deliver Nationally Recognised Qualifications and this is through a combination of Recognition of Prior Learning (RPL) and online training.

Q. What much time per week should I study?
That depends on how quickly you want to finish. Most students will comfortably finish in the recommended timeframe if they study 10 hours per week.

Q. How long will the online courses take?
Time allowances for each qualification are provided to students in pre-enrolment information. Generally 3 months are allowed for each study unit. Due dates are provided on enrolment. If students are not able to finish in that time they may apply to AQI for an extension. For example, most Diplomas taken in study mode are between one year and 18 months. Where there is a significant amount of Recognition of your Prior Learning the time frame is greatly reduced.

Q. Who can help me?
For technical help to access the student learning web page: Your teacher or enquiries@aqi.edu.au

For help with your learning material: Your teacher

For administrative assistance eg enrolment and fees: Your Teacher or enquiries@aqi.edu.au

To provide feedback or lodge a complaint: Your teacher in the first instance or, if that does not resolve your issue, Andrea Harris at andrea@aqi.edu.au

Q. Who can enrol in our online courses?
Anyone who meets the entry requirements outlined in the course brochure may enrol.

Q. Who can apply for Recognition of Prior Learning (RPL)?
Anyone who believes they already have the competencies (skills and knowledge) to achieve a qualification or part of a qualification being offered by AQI can apply for RPL. Skills and knowledge recognised are a result of experience in the workforce, prior study or in some other way. What matters is that you are competent in the Skills and Knowledge, not how you got there.

For more information contact us

Q. How does Recognition of Prior Learning (RPL) work?

1. Set up a no obligation phone call with a Teacher through enquiries@aqi.edu.au where you tell us your story. We ask a few questions around your experience in particular areas to fill out that story. This phone call is helped if you send in a CV/resume in advance. By the end of this discussion we have a good idea of which units you may be able to RPL and based on this we develop a Recognition and Training Plan for you. This discussion will help you make some informed decisions about your future pathway in education and training.
2. The student and teacher then have more in-depth conversations working though the units on the plan. This demonstrates your knowledge attained in the workplace and identifies evidence to submit. You then provide evidence that shows you meet the competencies required. This could be in the form of samples of work, position descriptions, or observation reports. These conversations are conducted face to face or online – whichever suits. Evidence is generally submitted in electronic form.
3. You provide a referee to verify who can verify some of your evidence – generally your direct manager.
4. The applicant is advised of the outcome and receives a result.

Enrolment and payment generally occurs just before or within Step 2.

Q. Can I get Credit Transfers for previous training or study?
Yes if you have completed units that may be relevant to your AQI Plan, send certified copies of your results to your teacher for consideration. They will check currency on the government register (www.training.gov.au) and tell you whether they can be used in your current enrolment.

Q. What is competency-based training and assessment?
Competency based training and assessment is the method used in vocational education and training to train and assess a student against a particular standard. If the student achieves that standard they are deemed to be competent. The standard is based on the skills required to competently complete a task in a workplace. Students are not graded i.e. they are not given a grade or compared to other students. Students do not have to spend a minimum amount of time training; once a student is deemed competent the training is complete. Limited resits are available to enable students to achieve the required level of competency.

Q. How is Competency Based Training different from other training I have done in the past?
With competency-based assessment all students have to achieve the same standard to be deemed competent. This is not a percentage mark but a standard deemed by Australian industry to demonstrate competency.

Q. How do I submit assessment?
RPL evidence is emailed or sighted in a face-to-face meeting. For study units, your assessment information is provided online and will tell you clearly how to submit assessments. Most assessments are submitted online through the learning management system. Other assessments are submitted directly to your teacher’s email account.

Q. What is a National Training Package?
It is a set of nationally endorsed standards and qualifications used to recognise and assess the skills and knowledge people need to perform effectively in the workplace.

Q. What is a unit of competency?
A unit of competency is part of a training package that specifies the required industry knowledge and skill for a particular job role or task, and the application of that knowledge and skill to the standard expected in the workplace. Detailed units of competency can be found by searching the national training register at www.training.gov.au.

Q. What is a qualification?

It is a formal certification. It shows that a person has achieved certain learning outcomes or competencies.

Q. What is a statement of attainment?
It is a statement given to a person confirming that the person has satisfied the requirements of units of competency or modules specified in the statement. A statement of attainment is issued to a student if they complete one or more units of competency but do not complete a whole qualification.